Privacy Policy

Last modified: 09/25/2019

SONEX HEALTH INC (“Company“, “we” or “us“) respect your privacy and are committed to protecting it as we discuss in this “Privacy Policy.

This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit the website (our “website“) or provide information in response to online assessments, or to questionaires or surveys distributed to you, including through your surgeon or treating physician, or by text or email (collectively “surveys”), and our practices for collecting, using, maintaining, protecting and disclosing that information.

Please read this Privacy Policy carefully. By using the website or providing information to us in response to a survey, you accept and agree to be bound and abide by this Privacy Policy. If you disagree with this Privacy Policy (as it may be amended from time to time), or are dissatisfied with the website, your sole and exclusive remedy is to discontinue using the website or discontinue providing answers to our surveys.

Contact Information. To ask questions or comment about this Privacy Policy and our privacy practices, please send an e-mail to or write us at: 950 Blue Gentian Rd, Suite 200; Eagan, MN 55121.

User Information and how we collect it.

We may collect two kinds of information from you- public information and private information. Public information is information that is publicly known, or information that cannot identify you as an individual person. Private information is information that identifies you as an individual, such as your name, mailing address, e-mail address, telephone number, and fax number, which you give us for limited purposes. We may collect private information from you in a variety of ways when you fill out an online form, respond to a survey, create an account, or when you conduct an online transaction with us.

This site also uses Google Analytics, a third-party web analytics service offered by Google that tracks and reports website traffic. We also may place a text file called a cookie in the browser files of your computer when you visit. The cookie may be stored on your computer’s hard drive. The information we collect using cookies allows us to recognize you as a user when you access the website. If you decline our cookies, you may not be able to access certain parts of the website. We will not allow third parties other than those companies that we hire to perform services or functions on our behalf to place their own cookies on the Solution, or use cookies to track your other browser activities.

How we use public information.

Because public information cannot identify you or be tied to you personally in any way, there are no restrictions on the ways that we can use or share such public information.

How we process and use private information.

We may keep and use private information we collect from or about you to provide you with access to our products or services, to respond to your requests, to provide ongoing service and support, to contact you with information that might be of interest to you, to ask for your opinion about services or products, for record keeping and analytical purposes and to research, develop and improve programs, products, services, including this website. Private information collected online or through surveys may be combined with information you provide to us through other sources.

We may use personal information you give us to contact you periodically by e-mail, mail or telephone to provide information. In addition, some of the features on the website may allow you to communicate with us using an online form. If your communication requests a response from us, we may send you a response via e-mail or other communication methods you select, including texts. We may also share your information for any other purpose disclosed by us when you provide the information or as may be requested or consented to by you.

We may remove your private identifiers (your name, e-mail address, address, etc.). In this case, you would no longer be identified as a single unique individual. Once we have de-identified information, it is no longer private information and we may treat it like other public information.

Finally, we may use your private information to protect our rights or property, or to protect someone’s health, safety or welfare, and to comply with a law or regulation, court order or other legal process.

How we share information with others.

We will not share your private information collected from this website or a survey with an unrelated third party without your permission, except as otherwise provided in this Privacy Policy. In the ordinary course of business, we may share some private information with companies that we hire to perform services or functions on our behalf, such as hosting our website, designing and/or operating our website’s features, analyzing users’ interactions with our website, enabling us to send you e-mail, or performing other administrative services. We may provide these vendors with access to user information, including Personal Information, to carry out the services they are performing.

In all cases in which we share your private information with a third party for the purpose of providing a service to us, we will prohibit them from keeping, disclosing or using your information except for the purpose of providing the services we asked them to provide. We will not sell, exchange, or publish your private information, except in conjunction with a corporate sale, merger, dissolution, or acquisition or as otherwise provided herein or at the time of collection of your information.

We may be legally compelled to release your private information in response to a court order, subpoena, search warrant, law or regulation. We may cooperate with law enforcement authorities in investigating and prosecuting visitors who violate our rules or engage in behavior which is harmful to other visitors (or illegal). We also may disclose your private information to third parties if we feel that the disclosure is necessary to protect our rights or property, protect someone’s health, safety or welfare, or to comply with a law or regulation, court order or other legal process.

How private information is secured.

We have implemented generally accepted standards of technology and operational security in order to protect private information from loss, misuse, alteration, or destruction. Only authorized personnel and third party vendors will have access to your private information, and these employees and vendors are required to treat this information as confidential. Despite these precautions, we cannot guarantee that unauthorized persons will not obtain access to your private information.

How a user can access, change, and/or delete private information.

You may access, correct, update, and/or delete any private information that you submit to us by contacting us at the information listed in the “Contact Information” section of this Privacy Policy.

How we protect children’s privacy rights.

We will not intentionally collect any private information (such as a child’s name or email address) from children under the age of 13. If you think that we have collected private information from a child under the age of 13, please contact us.

Visitors from outside the United States.

Sonex Health is located in the United States. Any information provided through this website or our surveys may be stored, transferred, and processed in the United States, and by providing any information through this website, all users, including without limitation users in the member states of the European Union, consent to such uses.

Do Not Track.

We do not respond to “do-not-track” signals or other mechanisms that allow users to signal their preferences on the collection of their personal information over time and across third-party websites or online services. Our website does not monitor for or adjust any use as the result of “do-not-track” signals.

Changes to this Privacy Policy.

This Privacy Policy was updated on 09/25/2019 to clarify that its terms are applicable to information we collect in response to surveys which may be presented to you by your surgeon or treating physician or directing from Sonex. We also provided updates regarding our response to ‘do-not-track’ signals.

We reserve the right to modify this Privacy Policy at any time. Any changes to this Privacy Policy will be listed in this section, and if such changes are material, a notice will be included on the home page of the website for a period of time. In addition, if we are changing our privacy policy in a manner that might cause disclosure of private information that you have previously requested not be disclosed, we will contact you and give you the ability to opt out of such disclosure. Your continued use of this website after we have posted notice of our changes reflects your consent to any new or modified terms.

Third party links.

We may include links to other websites. When you link to other websites, our privacy practices no longer apply. We encourage visitors to review each website’s privacy policy before disclosing any personally identifiable information.